Privacy Policy

At Value Greenslips we respect the privacy of all our customers and business contacts, and are committed to safeguarding the personal information which you provide us.

The following statement has been created with reference to the guidelines set out by the Office of the Federal Privacy Commissioner, Australia. For more information visit: www.privacy.gov.au

Our Privacy Policy outlines how we will handle personal information about you. As we collect personal information online through valuegreenslips.com.au (our website), this Privacy Policy also outlines our approach to online privacy issues (see below).

Our Privacy Policy is divided into the following sections:

What personal information do we collect, and why?

When you visit our website you do not have to tell us who you are, or reveal any personally identifiable information to us. Unless you specifically agree to tell us, we will never know who you are, and you are able to interact with our websites in a relatively anonymous way.

Personally identifiable information is defined as any specific data that could disclose you as an individual, such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address.

When you visit our websites our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is anonymous and does not identify you as an individual, nor will we combine it with information that does identify you as an individual. This information is collected and analysed to provide us with a greater understanding of how you use our websites.

Where necessary we collect personally identifiable information on certain areas of our websites, for example, if you register on a forum, enter a competition or subscribe to an e-mail newsletter. The personally identifiable information collected may consist of a username or unique user ID and contact information, such as your name, email address, mailing address, telephone and fax numbers. You may have the opportunity to make purchases on our websites, in which case we would need to collect your order information, credit card details and delivery instructions in order to facilitate payment and shipment.

From time to time we may invite you to answer survey questions and provide certain demographic information, such as your age, sex, income bracket, country of access, and location of connection, (e.g., home or work). Your response to these types of surveys is entirely voluntary and you should feel no obligation to participate.

At times we may use a feature of your browser (called a "cookie") to automatically assign you a unique user ID or a session ID. A cookie, by itself, cannot be used to find out your identity, it merely identifies your computer to our servers when you visit our websites. We will not combine your user ID or session ID with information that does identify you as an individual. You may, at anytime, set your browser to allow, notify you or refuse altogether the use of cookies.

Will personal information be given to anyone else?

In general, the information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfill your requests or orders for specific services or products. We may also use personally identifiable information to perform other functions including, demographic analysis of site usage (who is visiting our websites and what they are interested in), customising advertising and content seen by our users, and improving our marketing and promotional efforts.

We will not intentionally disclose any personally identifiable information and we do not sell, trade or rent such information to third parties (such as advertisers or telemarketers).

Any personally identifiable information you provide will only be provided to third parties if:

• You consent to such a disclosure
• We are compelled or authorised to do so by law
• We reasonably believe there is a threat to someone's life or health
• Our website or business is sold to, or merged with another entity

Demerit Points Validation and Privacy Assurance (Special Terms & Conditions)

If you have previously indicated that you have not lost any demerit points on your NSW Drivers Licence, you will be requested to enter your licence details. This information will be transmitted to the RTA who will verify that your demerit point status entitles you to the zero demerit premium. If the RTA records do not correspond to the information provided, a greenslip insurers standard premium will be applied - at this point we will contact you for a standard price payment.

If you think the verification of your demerit point's status by the RTA on a greenslip insurer's system is incorrect, you can check your exact demerit point status at www.rta.nsw.gov.au/myrta/myrecords

Demerit Points Validation and Privacy Assurance

To provide you with the best possible greenslip premiums, greenslip insurers may need to collect some personal information. Value Greenslips, as agents of greenslip insurers, fulfils greenslip insurers assurances on their behalf. Value Greenslips would like to assure you that your privacy will be protected during this process.

The request for personal information will be for the following purposes:

• To verify your current driving history in regard to "demerit" points status; and for
• The purpose of determining your eligibility for a zero demerit premium.

Any information collected will not be used for any other purpose, importantly:

• We will not store your driver licence information on our databases for any future use or reference.
• We will not disclose your driver licence information to any third party except greenslip insurers through their system and any other systems where eventually this information gets nullified after use.

Notes:'Value Greenslips' means Value Greenslips Pty Ltd and its related group of companies who are agents for greenslip insurers. This statement has been prepared in accordance with National Privacy Principles which can be viewed at www.privacy.gov.au . Security and Quality of personal information

Any information you provide to us is stored and held under generally accepted standards of technology and operational security in order to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel are provided access to personally identifiable information and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorised access to your personally identifiable information will be prevented.

Access and correction

If you would like to access, correct, update or de-activate any information you have submitted, please send a request to privacy@valuegreenslips.com.au. We will modify or de-activate any information that could be used to identify you as soon as practicable after your request, unless we are required or authorised by law not to do so. Once de-activated your data will not be accessible, however, due to system backups to various types of data storage media, your data may in some circumstances remain on these types of data storage media.

Links to other websites

Our website provides links to other third party websites outside our network and immediate control. We do not accept any responsibility for their activities, and we advise you to examine the terms and conditions of using their websites before disclosing any information to them.

Children's privacy protection

We understand the importance of protecting the privacy of children, especially in an online environment. Our website is not intentionally designed for or directed at children, and we do not intentionally collect or maintain information about children.

The Value Greenslips Privacy Statement is incorporated into these terms of use.

Online Sales (Available on request)

Where you make a purchase through this Site, you are bound by the Value Greenslips Online Terms of Sale in relation to that purchase.

Limitation of Liability

To the extent permitted by law our aggregate liability to you, whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to A$100. To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use the Site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing, but allows a limitation of a certain maximum extent then our liability is limited to that extent.

General Provisions

If any part of this agreement is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder will remain in full force and effect. This agreement is governed by the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

Changes to this privacy policy Changes will be made to this privacy policy as required when new policies or services are introduced. Privacy Policy last updated on Thursday 25th September 2008.